Expert WordPress Support & Maintenance Services by Pixaware Technology Solutions
Running a WordPress website shouldn't feel like a full-time job. At Pixaware, we provide expert WordPress support services for businesses of all sizes, ensuring your site stays online, secure, and performing at its best—without the technical stress. Whether you need WooCommerce support for an online store, LMS support for a school website, or WordPress maintenance for a news portal or clinic, we have a WordPress care plan built for you. Our support options are flexible, reliable, and handled by professional WordPress experts, offering everything from one-time WordPress fixes to comprehensive monthly care.
Our WordPress Support and Maintenance Plans
We’ve structured our plans to be clear, transparent, and packed with value. Choose the level of support that best fits your business needs.
Quick Fix – One-Time Support
Perfect for when you encounter a sudden issue. If you have a broken WordPress plugin, a website layout issue, a theme conflict, or a page not loading, our team is ready to provide emergency WordPress help. This is a pay-per-issue WordPress bug fix service to get you back online fast.
What We Need From You
To diagnose and resolve the issue, we typically require WordPress Admin login details. For more complex problems, we may also need hosting/cPanel access.
Hourly Support – Pay-As-You-Go
- Quick Form Development (e.g., adding a contact or inquiry form)
- Adding a New Page with content you provide
- Content updates or image uploads
- Plugin configuration or minor CSS tweaks
What We Need From You
WordPress Admin access and clear instructions for the task. For new pages or forms, you will need to provide the content and any specific requirements.
Basic Maintenance Plan
This plan covers all the essentials to keep your website healthy and secure. It’s the foundational WordPress care plan every site owner needs.
Ideal For
Small business websites
Personal blogs
Online portfolios.
What’s Included
Weekly WordPress Updates
Core, theme, and plugin updates performed safely
Weekly Cloud Backups
Secure, off-site backups of your files and database.
24/7 Uptime Monitoring
Instant alerts if your site goes down.
WordPress Security Monitoring
Regular malware scans and security checks.
Database Optimization
Keeping your database clean for better performance.
Spam Comment Management
Clearing unwanted spam to keep your site professional.
Monthly Health Report
A summary of all maintenance activities performed.
Professional Care Plan
Ideal For
ECommerce
Education
Clinics
Blogs
Hospitality
News
What’s Included
Priority Support
Your requests move to the front of the queue.
Weekly Cloud Backups
Use this time for content updates, layout tweaks, plugin settings, or troubleshooting.
Advanced Performance Scans
In-depth WordPress speed optimization checks.
Proactive WooCommerce Support
We monitor your checkout, payment gateways, and key store functions.
Specialized Plugin Support
Includes LMS support, booking plugin management, and more.
Safe Updates on a Staging Server
For major updates, we first test them on a copy of your site (staging server) to prevent any issues on your live website.
Broken Link & 404 Error Monitoring
We find and help you fix broken links.
What We Need From You
Secure WordPress Admin and hosting/cPanel login credentials for setup and ongoing management. We will also need your collaboration for the monthly support tasks.
Custom & Dedicated Developer Plan: Your On-Demand Technical Partner
This plan provides a dedicated WordPress developer for businesses needing consistent, advanced technical support beyond standard maintenance. It’s a strategic partnership designed to help you execute your goals and grow your business.
This plan focuses on advanced customization and integration, not building custom themes or plugins from scratch. We are experts at modifying, extending, and tailoring existing tools to meet your specific business needs.
This Plan is Perfect For
ECommerce Store
You need regular updates for products, pricing, and inventory. You frequently run sales, promotions, and complex discount campaigns, and require ongoing optimization of your checkout process.
Business or Startup
You constantly need to implement new features, test different page layouts for conversions, or integrate new marketing and analytics tools that require expert configuration.
Complex Website
Your site relies on advanced plugins, custom fields (ACF), or an intricate booking/membership system that requires a developer who understands its unique architecture.
A Digital Agency
You need a reliable technical partner to handle advanced client requests and theme customizations, allowing you to focus on design and strategy.
What's Included in a Custom & Dedicated Plan?
- A fixed block of dedicated developer hours each month.
- Advanced theme & plugin customization (custom functions, CSS, layout changes).
- Management and troubleshooting for API & third-party integrations.
- Professional workflow including staging server testing & version control (Git).
- Direct communication and strategic planning calls to align with your goals.
What We Need From You
WordPress Admin access and clear instructions for the task. For new pages or forms, you will need to provide the content and any specific requirements.
Why Choose Pixaware for Your WordPress Website Support?
100% WordPress-Focused Support
We are specialists who live and breathe WordPress.
Safe & Secure Processes
We protect your site with secure backups and use staging servers for risk-free updates.
Experienced WordPress Developers
Our team consists of vetted professionals with years of experience.
Fast & Reliable WordPress Help
Fast & Reliable WordPress Help
Trusted Global Partner
We provide WordPress help and website maintenance to clients worldwide.
